Designing a Facility Management System that enables property operators onboard property, manage building, assets and tenants for long term visibility.

Designing a Facility Management System that enables property operators onboard property, manage building, assets and tenants for long term visibility.

Client:

Grep Digital

Role:

UX Designer

Year:

2025

Scope:

Product Design, Design System

The objective

To design and develop a Facility Management System (FMS) for Aurbis that simplifies complex operational workflows by enabling facility managers and employees to efficiently manage properties, buildings, assets, and tenants through a structured, intuitive, and unified platform.

Understanding the challenge

Facility management platforms typically deal with large volumes of spatial and operational data. The biggest challenge in this project was not simply listing properties or assets, but visually representing them in a way that makes management easier and more intuitive.

Two areas quickly emerged as the core design challenges:

Property Annotation and Mapping

Building Management within Property Onboarding

Design approach

Since the client had given the very low fidelity paper sketches of all the, we decided to move directly into high-fidelity wireframes. This allowed us to quickly visualise the workflows and validate them with stakeholders while maintaining design consistency.

The design process followed three key stages:

  1. Understanding the property hierarchy

  2. Designing spatial interaction tools

  3. Structuring operational modules

Property onboarding & annotation
Property onboarding & annotation

When a new property is added, managers need to define the exact geographic boundaries and spatial structure of the property.

The annotation toolkit included:

  • Draw Property on Map

  • Longitudinal Property

  • Boundary Editing Tools

Annotation-step 1

Annotation-step 2

Instead of entering coordinates or complex data fields, the design allowed users to interact visually with the map, making property definition fast, accurate, and intuitive.

Building management visualization
Building management visualization

We designed the building onboarding flow to be visual and structured, ensuring that users could easily understand how buildings relate to the property.

Key design considerations included:

  • Uploading building plans or floor layouts

  • Structuring buildings under the mapped property

  • Creating a visual hierarchy of property → buildings → floors

To make navigation easier, we introduced an interactive property visualization layer. This allowed employees and managers to see buildings represented visually within the property context rather than navigating through complex lists.

Core management modules

Core management modules

Beyond property and building management, the platform included two essential modules:

Tenant management and Asset management.

Tenant management
Tenant management

This module allows facility managers to manage tenants occupying different buildings or units within a property.
Key capabilities included:

  • Assigning tenants to buildings or units

  • Managing tenant details and records

  • Tracking occupancy within the property structure

The design ensured tenant information remained contextually linked to the spatial hierarchy, preventing data from feeling disconnected from the physical environment.

Asset management

Facilities typically contain a wide range of assets — from equipment and infrastructure to maintenance components.
The Asset Management module enables employees to:

Register and track facility assets

Assign assets to buildings or locations

Monitor asset information within the property structure

By linking assets directly to buildings and property maps, the system provides a clear location-based asset overview, making facility operations easier to manage.

The Design System
The Design System
The Design System
Objective

Ensure consistent branding and user experience across all products.

Speed up the design and development process by providing pre-designed components

Enhance collaboration and communication between design and development teams.

Foster innovation by allowing for the rapid creation of new user interfaces.

Content

Avatar

Components

Illustration

Table

Button

Divider & Scroll

Indicator

Tooltip

Cards

Elevation

Navigation

Tools

Charts & Graphs

Forms

Popup

Typography

Colours

Icons

Spacing

Avatar

Charts & Graphs

Divider & Scroll

Icons

Navigation

Table

Typography

Button

Colours

Elevation

Illustration

Popup

Tooltip

Cards

Components

Forms

Indicator

Spacing

Tools

Avatars

Visual representation of a user or entity

Buttons

Enables user interactions with digital interfaces, maintains consistency, establish visual hierarchy, enhance accessibility, improve efficiency, and reinforce a brand's identity.

Cards

To organise informations consistently

Charts and Graphs

To compare discrete data or show trends over time

Icons

Consistent and universally understandable symbols to convey information, actions, and concepts, improving user experience, visual consistency, and efficient design.

Componets

Standardised building blocks used for creating consistent and efficient designs and user experiences, consistency, scalability, collaboration, and accessibility while saving time and resources in design and development processes.

Illustration and Assets

Collection of pre-defined visual elements used to enhance user interface and brand identity

Outcome

Within the three-month timeline, the project resulted in a comprehensive high-fidelity design system for the Facility Management System.
The platform successfully brought together:

  • Spatial property mapping

  • Interactive building management

  • Tenant and asset management modules

By combining visual interaction with structured workflows, the design transformed complex facility operations into an intuitive management experience for employees and facility managers.

This project demonstrated how visual spatial interaction can simplify complex operational systems. Rather than relying solely on traditional forms and tables, the design used maps, annotations, and visual hierarchies to make facility management more understandable and efficient.

Designing the system for Aurbis was an opportunity to explore how digital interfaces can bridge the gap between physical spaces and operational data, ultimately helping organizations manage their facilities more effectively.